Customer Service

What forms of payment do you accept?

We accept the following credit cards for online purchases: Visa, MasterCard, Discover and American Express or Paypal. For wholesale purchases, we accept personal check, certified check, cash or Paypal. Contact us for more information on any of these payment options.

What is your return and exchange policy?

All Products come with a 4 Day Warranty. NO Refunds or Exchanges. 

 How secure is my transaction?

Your personal information and credit card information are secured. Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. Rest assure that both your credit card information and personal information are protected.
How do i make changes or cancel an order?
To make any changes to your order once it has been processed, please call us at (310) 289-7772 as soon as possible. If your order has been dispatched with the wrong item there will be a re-shipping fee added. To make a cancellation for a processed order, please call us as soon as possible. Customers who wish to cancel their order after it has shipped will be responsible for the cost of return shipping plus a $4.00 restocking fee.

How long does it take for me to receive my order?

We process your order the same business day that it is ordered. If you order during a weekend or holiday, we process your order the next business day. The time to get it to you will depend on the shipping company and service that you specified on your order.

Delivery Methods

FedEx Shipping Options

  • FedEx Ground®
  • Fedex Express Saver®
  • FedEx 2Day®
  • FedEx Priority Overnight®
  • FedEx Standard Overnight®
  • FedEx Home Delivery®
  • FedEx First Overnight
  • FedEx International Priority®
  • FedEx International Economy®
  • FedEx International First®


United States Postal Service Shipping Options

 

  • Priority Mail®
  • Priority Mail® Flat Rate
  • Parcel Post®
  • First-Class Mail®
  • Priority Mail International® Flat Rate


UPS

  • UPS Ground®
  • UPS 2nd Day Air®
  • UPS 3 Day Select®
  • UPS Next Day Air®
  • UPS Next Day Air Saver®
  • UPS Next Day® Air Early A.M.®
  • UPS 2nd Day Air A.M.®
  • UPS Worldwide Express®
  • UPS Worldwide Expited®
  • UPS Worldwide Express Plus®
  • UPS Saver®
  • UPS Standard®